# Roles & Permissions

## Overview of ORCA user accounts and their permissions

| Abilities / Permissions | Merchant Accounting | Merchant Admin | Merchant API Integrator | Merchant CSC ReadOnly | Merchant CSC ReadWrite | Merchant Supervisor |
|  --- | --- | --- | --- | --- | --- | --- |
| Can manage users |  | ✓ |  |  |  |  |
| Can export orders | ✓ | ✓ |  |  |  | ✓ |
| Can see order correspondences | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Can see order related data | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Can see the payment method details |  |  |  | ✓ | ✓ | ✓ |
| Can see the dunning history |  | ✓ |  |  |  |  |
| Can see external dunning block reasons only |  | ✓ |  |  | ✓ | ✓ |
| Can request dunning block |  | ✓ |  |  | ✓ | ✓ |
| See active dunning block | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| See dunning block history |  | ✓ |  |  | ✓ | ✓ |
| Can trigger change order actions |  | ✓ |  |  | ✓ | ✓ |
| Can trigger order actions |  | ✓ |  |  | ✓ | ✓ |
| Can trigger order bulk actions |  | ✓ |  |  | ✓ | ✓ |
| Can resend correspondences |  |  |  | ✓ | ✓ | ✓ |
| Can see gateway-api logs |  |  | ✓ |  |  |  |
| Can see the merchant payout report (settlement files) | ✓ | ✓ |  |  |  | ✓ |
| Can see merchant FAQ | ✓ |  |  |  |  | ✓ |