SFTP connection
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If you do not have such a software, use WinSCP for Windows.

By using the portable version you do not need administrator rights for installation.

Set up a new connection

Field	Value
Server name	`files.ratepay.com`
Port	`22`
Protocol	SFTP with SCP fallback
Username	Will be communicated to you separately.
Password	Please leave it blank. We use the SSH key for authentication.