Ratepay Logs

Find all log entries, including purchase orders rejected by Ratepay.

Click Settings > Extensions > Ratepay API-Logs

Look for requested operation and click on the button (within the context menu) show request/response to see the corresponding XML messages.

ratepay logs1

ratepay logs2

Operation Description Tips
PAYMENT_INIT Initiate Initialization of an order and generation of the Ratepay Transaction-ID.
PAYMENT_QUERY Preauthorization (deprecated) If this is the last operation for a transaction ID, the order was rejected by Ratepay.
PAYMENT_REQUEST Authorization If this is the last operation for a transaction ID, the order was rejected by Ratepay.
CONFIRMATION_DELIVER Capture Announcement of shipment towards Ratepay.
PAYMENT_CHANGE Status updates In case of cancellations, returns and refunds.
PROFILE_REQUEST Configuration Operation to read the actual Ratepay profile configuration.