Ratepay declines requests, which are not allowed according to the contractual agreement with the partner.
The sender receives a notification on the reason for the decline and can retry with a different/correct request.
The requested payment method is not enabled for the sender.
- Authorization
- B2B_BUYER_NOT_ALLOWED
- B2C_BUYER_NOT_ALLOWED
- BASKET_AMOUNT_TOO_LOW
- BASKET_AMOUNT_TOO_HIGH
- BILLING_COUNTRY_NOT_ALLOWED
- CURRENCY_NOT_ALLOWED
- DELIVERY_COUNTRY_NOT_ALLOWED
- DELIVERY_TYPE_NOT_ALLOWED
- DEVIATING_DELIVERY_ADDRESS_B2C_REGULAR_ADDRESS_NOT_ALLOWED
- DEVIATING_DELIVERY_ADDRESS_B2C_PICK_UP_BOX_NOT_ALLOWED
- DEVIATING_DELIVERY_ADDRESS_B2C_PICK_UP_SHOP_NOT_ALLOWED
- DEVIATING_DELIVERY_ADDRESS_B2C_IN_STORE_COLLECT_NOT_ALLOWED
- DEVIATING_DELIVERY_ADDRESS_B2B_REGULAR_ADDRESS_NOT_ALLOWED
- DEVIATING_DELIVERY_ADDRESS_B2B_PICK_UP_BOX_NOT_ALLOWED
- DEVIATING_DELIVERY_ADDRESS_B2B_PICK_UP_SHOP_NOT_ALLOWED
- DEVIATING_DELIVERY_ADDRESS_B2B_IN_STORE_COLLECT_NOT_ALLOWED
- MAXIMUM_EXPIRY_EXCEEDED
- PAYMENT_METHOD_NOT_ALLOWED
- RETURN_FEE_NOT_ALLOWED
- SALES_CHANNEL_NOT_ALLOWED
- SHOP_CREATION_NOT_ALLOWED
- WRONG_NUMBER_OF_SHOP_BASKETS
- WRONG_NUMBER_OF_SHOPS
| Language | Message |
|---|---|
| de | Es trat ein technischer Fehler auf. Bitte wenden Sie sich an den Shopbetreiber. |
| en | A technical error occurred. Please contact the merchant. |
| fr | Une erreur technique est survenue. Veuillez vous adresser au responsable du site internet. |
| nl | Er is een technische fout opgetreden. Neem alstublieft contact op met de winkelier. |