Customer correspondences

We generate the invoice on behalf of the shop whenever we get a respective call. If you like to send your own invoices, follow these instructions.

Following information must be provided, when creating and sending invoices related to Ratepay's payment methods.

The design of an invoice is not legally defined, only its content.

Open Invoice Instalments SEPA Prepayment
Invoice Date
Shipping Date
Due Date
Payment Reference
Bank Account Details
VAT-ID (B2B only)
Payment Method
Legal Disclaimer

If you are unable to provide the above-mentioned information, Ratepay can create the invoices on behalf of you.