Skip to content

Click System -> Configuration.

In the Configuration Menu on the left side click on Payment Methods.

Open the Ratepay section and select the Erweiterte Einstellungen to display the settings which are described below.


Basic SettingDEDescription
Device Fingerprint Snippet-IdDevice Fingerprint Snippet-IdThe Device Fingerprint Snippet-Id is individual and you get it when registering for the services of Ratepay.
Advanced SettingsErweiterte Einstellungen
Shipping exclusionAusgeschlossene VersandmethodenUnless an individual exception has been made in the contract, you have to exclude all express shipping methods, e.g. 24-hour delivery, DHL Express etc.
Extend deliverVersenden erweiternIf activated, Ratepay will receive the shipping information when you enter the capture. YES is default.
Extend creditmemoGutschrift erweiternIf activated, Ratepay is informed about credit memos and returns whenever you mark items as returned or when you enter price adjustments. YES is default.
Extend cancelAbbrechen erweiternIf activated, Ratepay is informed about the cancellation of items whenever you mark an order as CANCELLED.
Specific state before deliveryBestellzustand / State vor VersandBy default, PROCESSING is selected.
Specific state after deliveryBestellzustand / State nach VersandBy default, PROCESSING is selected.
Specific status before deliveryZahlungsstatus / Status vor VersandBy default, the payment status before shipping is PAYMENT SUCCESS.
Specific status after deliveryZahlungsstatus / Status nach VersandBy default, the payment status after shipping is PAYMENT COMPLETE.
Activate LoggingAktiviere LoggingSelect YES and you will find a log (see screenshot below)
* either in the menu Ratepay -> Logs to see the logged information for all orders
* or for one order you go to
** menu Sales -> Order , click on the View - link at the right end of each order-line
** in the left side menu Order View click on Ratepay Log
Confirmation deliverVersandmeldungNO is default / only in case of compatibility issues with connected ERP or OMS
Use default item for shippingNutze für den Versand eine StandardartikelpositionNO is default / only in case of compatibility issues with connected ERP or OMS

Logging-Information of all orders:

Logging-Information of one order: