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Overview of ORCA user accounts and their permissions

Abilities / PermissionsMerchant AccountingMerchant AdminMerchant API IntegratorMerchant CSC ReadOnlyMerchant CSC ReadWriteMerchant Supervisor
Can manage users✓
Can export orders✓✓✓
Can see order correspondences✓✓✓✓✓✓
Can see order related data✓✓✓✓✓✓
Can see the payment method details✓✓✓
Can see the dunning history✓
Can see external dunning block reasons only✓✓✓
Can request dunning block✓✓✓
See active dunning block✓✓✓✓✓✓
See dunning block history✓✓✓
Can trigger change order actions✓✓✓
Can trigger order actions✓✓✓
Can trigger order bulk actions✓✓✓
Can resend correspondences✓✓✓
Can see gateway-api logs✓
Can see the merchant payout report (settlement files)✓✓✓
Can see merchant FAQ✓✓