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    DeveloperDocumentations for the Ratepay APIs and services.
    DeveloperDocumentations for the Ratepay APIs and services.
      Before you start
      What is Ratepay
      Payment methods
      Integration options
      Payment integration
      Direct API integration
        Payment API 2.0
        Payment API 1.8
          Introduction
          How to integrate Ratepay
          The Ratepay Gateway Operations
          Developer tools
          API Responses
            Quick Start Guide
            Example Responses
            Status Codes
            Result Codes
            Reason Codes
              100 - Internal server error
              1000 - Technical error
              101 - Datebase access error
              102 - Risk Management processing error.
              120 - Authentification failed - Merchant or product not active
              121 - <OPERATION>* request must contain credential.
              200 - Validation failed
              2000 - Validation failed
              2001 - Different delivery address for current product not allowed
              2002 - B2b not allowed for current product
              2003 - Date of Birth invalid
              2004 - Due date parameter(s) not valid
              2005 - Shopping basket amount too low for current product
              2006 - Shopping basket amount too high for current product
              201 - Operation missing - Please check request
              202 - Illegal operation type - Please check request
              203 - Validation of business rules failed
              206 - PAYMENT_INIT request may not contain transaction-id
              208 - PAYMENT_INIT request may not contain content element
              209 - <OPERATION>* request must contain content element
              210 - <OPERATION>* content must contain shopping basket
              2100 - Billing address not valid
              2101 - Delivery address not valid
              211 - PAYMENT_QUERY content must contain customer if classification is requested
              2110 - IBAN not valid
              2111 - Bank account conversion service not present and no iban available
              2112 - BIC not valid
              2114 - Validation failed - Customer parameter vat-id is mandatory for B2B request
              2115 - Validation failed - vat-id not valid for billing address
              2116 - Validation failed - item discount not allowed for current api version
              2117 - Validation failed - discount not allowed for current api version
              2118 - Validation failed - shipping costs not allowed for current api version
              2119 - Basket amount does not match sum of all basket items
              212 - PAYMENT_REQUEST content must contain payment
              2120 - Request must contain at least one item in shopping basket
              2121 - Bank account reference unknown
              213 - PAYMENT_REQUEST content must contain payment method
              214 - <OPERATION>* request must contain operation subtype
              216 - <OPERATION>* content must contain customer data
              217 - Installment details mandatory for payment method
              219 - Installment amount mandatory for payment method
              220 - Customer parameter contacts is mandatory for request
              221 - Customer parameter email is mandatory for request
              222 - Customer parameter first name is mandatory for request
              223 - Customer parameter last name is mandatory for request
              224 - Customer parameter addresses is mandatory for request
              225 - Customer parameter customer-allow-credit-inquiry is mandatory for request
              226 - Customer parameter gender is mandatory for request
              227 - Customer parameter date-of-birth is mandatory for B2C request
              229 - Amount mandatory for payment method
              230 - Bank account data mandatory
              2300 - Request basket not valid {message} unknown item
              2301 - Payment change credit is not allowed before delivery
              2302 - Sum of delivered items is negative
              2303 - Equal items found in basket
              2304 - Payment change credit must not contain special shipping item
              2305 - Payment change credit has to contain only new credit/debit item(s)
              2306 - Order (sum of open and delivered amounts) must not be negative
              2307 - Item quantity from request does not match corresponding item quantity in current_basket-table
              2308 - One or more mandatory item attributes are missing
              231 - Debit pay type is allowed for INSTALLMENT only
              2310 - Test in production not allowed
              2311 - The order is blocked for further changes
              232 - CALCULATION_REQUEST request must contain credential
              233 - CALCULATION_REQUEST request must contain content element
              234 - CALCULATION_REQUEST request must contain operation subtype
              235 - CALCULATION_REQUEST request must contain installment-calculation element
              236 - CALCULATION_REQUEST request for subtype 'calculation-by-rate' must contain calculation-rate
              237 - CALCULATION_REQUEST request for subtype 'calculation-by-time' must contain calculation-time
              238 - CONFIGURATION_REQUEST request must contain credential
              239 - CONFIGURATION_REQUEST request must not contain content element
              240 - Debit pay type is mandatory for payment method INSTALLMENT
              241 - <OPERATION>* request must contain transaction-id
              242 - No more than 10 numerical characters allowed for bank-account-number
              243 - Required 8 numerical characters for bank-code
              250 - Billing country not allowed
              251 - Delivery country not allowed
              252 - Country Code not valid
              260 - Shop-id in external block is mandatory for this product / Request must not contain shop-id
              261 - All items must contain a shop-id / All items must not contain a shop-id
              262 - Merchant consumer id and payment method ELV are mand. for using stored bank account information
              300 - Transaction initialized
              302 - Service is alive
              303 - No RMS reason code
              306 - Calculation configuration read successful / Profile read successful
              307 - Calculation configuration read failed / Profile read failed
              309 - Wrong operation order
              310 - Transaction id in use
              311 - Transaction is reserved for requests by ORCA only
              312 - Operation type is reserved for requests by ORCA only
              601 - Merchant not eligible for product installment
              603 - The payment plan fulfilled the conditions
              650 - The condition of amount is not passed. The amount is too low.
              651 - The condition of amount is not passed. The amount is too high.
              652 - CONFIGURATION_NOT_VALID
              671 - The condition of the last rate is not passed
              675 - Calculation successful
              688 - Rate was too low for long runtime amount
              689 - Rate was too low for short runtime amount
              695 - Rate was too high to match minimum installment runtime
              696 - Rate was too low to match maximum allowed installment runtime
              697 - Rate or runtime did not match allowed runtime
              698 - Runtime was too long to match maximum allowed installment runtime
              699 - Runtime was too short to match minimum allowed installment runtime
              700 - Request successful
              701 - Merchant limit exceeded / Transaction result error
              702 - Transaction result error
              703 - Request not successful
              720 - Declined - Payment attribute
              721 - Declined - Transaction risk
              730 - Declined - Buyer identity
              800 - Customer not identified, manual check necessary
            Change summaries
          API Explorer
          Payment Change Logic
          XML schema files (XSDs)
      Shop Modules
      PSP's & Marketplaces
      Testing
      Services
      Authentication API
      Dispute API
      Bank Account Management API
      Transaction Status API
      Webhooks
      Miscellaneous
      Regular customers
      Device Fingerprinting
      Data exchange via SFTP
      GitHub
    ORCAWith ORCA you are able to see transactions, submit service requests and download reports about purchase orders and settlements.
    ReportingStart with processing Settlement files, clearing files, merchant invoices and submitting regular customers.
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    LegalGet ready with the topics of the Ratepay Legal ABC.
Last updated 2 years ago

2121: Bank account reference unknown

Refers to Result Code:

150: Processing failed

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