Before using the Pay by Link feature, ensure the following configurations in your Shopware settings are correctly set up:
- Mailer settings
- An email template for the payment status: reminded
Both must be configured to allow sending the payment reminder email containing the pay link.
You can start a Pay by Link order with Ratepay payment methods directly from the order overview.
Navigate to Orders → Overview and click Add order in the top-right corner.
A popup will appear where you need to specify:
- Sales channel
- Customer
- Products
- Predefined payment method
After saving the order, you will be prompted to send a reminder email to the buyer.
This email contains a link to a pre-filled cart, which the buyer can use to complete the payment.